Jesse ran the 1st Floor. Officially, his title was "Supervisor," a position he acquired with unnatural speed. From the recovered staff communications, it’s clear his actual personality was widely despised across the UpWard facility. The only thing that kept him in anyone's good graces was his appearance. He was conventionally handsome and used that surface-level charm to manipulate his way to the top. Staff notes repeatedly mention him "stealing souls" to get his promotions. Given what we're uncovering about this place, we can't be certain if that was just a corporate figure of speech.

We’ve managed to piece together some fragmented paperwork detailing his day-to-day operations, but the most horrifying piece of intel we've found is an old training tape.

It appears to be a staff orientation video. In it, Jesse is actively instructing a group of new hires on the facility's exact protocols for "brainwashing the kids." The entire operation is completely sickening, but the most disturbing part of the recording is Jesse himself. He details the psychological conditioning process step-by-step with a massive, genuine smile on his face the entire time. Absolute psychopaths run this place.